Account settings¶

Request a password reset link and view your account details here.

Overview¶

• Password reset - send a secure link to your email
• View name, email, role, department (read-only here)

Note: Everyone can open Account from the profile menu. You can only request a reset for your own account email.

Open account¶

1. Profile (bottom left)
2. Account

Change password¶

1. Open Account
2. Click Send Reset Link
3. Check your email and follow the link to set a new password on the secure login page

The reset link is sent to the email address shown on the Account page. Completing the reset requires access to that inbox.

Profile fields¶

Displayed (changes only by admins elsewhere, or by people with management rights for team details):

• Name, email, role, department

Security¶

• Use a unique, strong password
• Do not reuse passwords from other services
• Sign out on shared devices

Sign out¶

Profile → Sign out - session ends; you must sign in again.

Common issues¶

“Too many requests”¶

Wait about a minute before requesting another reset link.

No email received¶

Check spam/junk folders and confirm the email address on your Account page.

FAQ¶

Forgot password from the sign-in page?¶

Enter your email on the app sign-in page and continue. On the hosted login page, use Forgot password? - same reset flow.

Change someone else’s password?¶

Not from here - admins can trigger a reset email for other team members from Team management.

Still signed in after requesting a reset?¶

Yes - your current session stays active until you sign out. The new password applies on your next login after you complete the email link.